Multi-family housing and congregate living facilities are among the most challenging accounts from a cockroach control perspective. Complex structures, shared plumbing, uncooperative tenants, and older buildings all contribute to the challenges facing PMPs charged with servicing these accounts. Dr. Dini Miller, Professor of Urban Pest Management at Virginia Tech University, has extensive experience controlling pests in these complex environments, having worked closely with PMPs, building management, government agencies, and industry manufacturers in developing successful treatment strategies for mitigating cockroach problems in multi-family housing. In this informative educational session, led by one of the leading experts in the field, learn about the 10 most common mistakes PMPs make when servicing multi-family accounts.